Great Solar has closed down and left a heap of unhappy customers unhappier. The reality is that liquidation was inevitable: “Great” was a misleading name. So what do you do if you have a Great Solar system that’s not working, is it salvageable and is a warranty still available?
*DISCLAIMER: MC Electrical is not affiliated with Great Solar or any other third party sales companies. If you have warranty or workmanship issues please seek support from your local solar electrician or review the Clean Energy Council dispute and complaints page for support options.
Yes, it is probably salvageable, and yes, it is probably the likely small investment. If Great Solar installed your system, chances are it was installed when the 44c or 52c Queensland feed in tariff was still around. If so, you are sitting on a little gold mine, just your pick handle is broken. The crazy part is the government will chip in to fix that ol’ pick! Here’s the likely damage:
- If your cheap and nasty panels have failed, you can claim a RECs “rebate” to replace them. If the panel manufacturer still exists, we should be able to get them replaced. You may have to invest $1500 or so.
- If it’s an installation error, you can get the system generating money again for under $200.
- If your inverter has failed, it can be replaced under warranty for as little as $200. If the inverter manufacturer has also gone bust, you may be up for $1500 to $2200.
- At worst case, it may be best to replace your solar system altogether. You’ll want to do it right this time. But the price and quality of solar systems available today make it so much more worth it, even if you don’t have the ridiculously generous 44c feed in tariff. Get an idea of the quality and price you can expect from MC Electrical here.
2017 update. Unfortunately we’re not taking on anymore warranty work. Call your local solar electrician for more advice.