Mark and his team did an excellent job. They came on time, and worked extremely hard. Michael the electrician was instrumental in explaining everything to us. The aftercare customer service was 10 out of 10. We spent a lot of time researching solar panels and the different companies. We are glad we picked MC Electrical and we would 100 percent recommend.
WOW! I'm impressed. Right from the initial phone call the team from MC Electrical were fantastic! They weren't pushy like all the other solar companies we reached out to. We found them to be very open and honest about their products and the industry. It was easy to see that this company was very much customer focused. This was reflected in the respectful nature of the install team, and the follow up calls from the office ensuring everything went smoothly. We received regular updates of where we are at in the process and were regularly asked if we have any questions. Our solar has been installed and it is working beautiful (and looks amazing too). If you are chasing the WOW factor for quality products and services, make sure you reach out to MC Electrical.
MC Electrical would have to be the best Solar Company around from the amazing Nicole who did the quote and explained everything in detail it is obvious she is passionate about the product she sells.The admin team were amazing and kept us informed every step of the way.Alan and his team were outstanding on the day of installation working in the heat without complaint and they arrived on time and kept us informed of what was happening throughout the day.I can highly recommend this company should you be considering purchasing solar.
Dane from MC electrical came out to inspect a roof leak that we thought may have been related to our solar panels.Dane went out of his way to locate the likely source and seal it up. Great service Thanks to Dane and MC electrical.
It's now been several years since I have dealt with MC Electrical. I needed to contact them for an inverter fault. Shane made it so easy, just a picture from the panel and the unit was ordered. Shane's flexibility to bring flexibility forward the replacement was awesome for me as weather conditions had created an opportunity. His tech team was outstanding explained the process of the replacement and where he would need my assistance i.e. wireless setup and power off. He kept me informed through the process and addressed all my questions politely and in a way I could understand. When he was leaving there was no mess even though he had been drilling the wall for new mounts for the inverter. He also explained the difference I would see from the newer type of inverter. All round from the installation of solar to this replacement MC Electrical are just outstanding and have maintained that for years. Thank you, so much very happy camper, :)
MC electrical were extremely professional from start to finish. Not the cheapest option but certainly more polished than any others we have dealt with. Installation team were very polite and tidy, always turned up on time, quoting process was smooth. We had some hiccups with energex due to an energex admin error 15 years prior and they even sorted that out whilst keeping us informed every step!
We had a battery installed yesterday by MC Electrical. Installer Shane Telfer performed the job neatly and seamlessly. He explained the ins and outs of operating with the battery, and we had a short unexpected power outage overnight which proved to us how simply our power supply transitions from the grid to battery. The MC Electrical team installed our solar as well, and we can’t recommend them highly enough for their professionalism, follow-up and work quality, from their admin to their tradies.
2nd job on another site: 5 star service again. When some minor issues arose post install the MC Electrical team were very professional in dealing with the matter. A great company to deal with. I recommend them to anyone who asks.1st job years ago: Great company that prides itself on doing a good job. Very helpful post install when I had some wifi issues.
We finally decided to put solar panels up and MC Electrical were one of few we looked at. Friends had recently employed MC Electrical and spoke in glowing terms of them and after speaking with Yorick we decided to go with MC Electrical. We were well informed throughout the process and the 8kW system installation (Nov 2023) went smoothly. A month and a bit after installation we had frame work for a new flyover roof installed and needed to moved some panels. Shane's help to get people here on a few days notice before xmas is very much appreciated. We are very happy with the service. I can recommend MC Electrical, simple as that.
From the beginning the team at MC Electrical has been professional and a pleasure to deal with. After contacting over 12 different solar installers, I am very pleased with my decision to go with MC.They have kept me well informed throughout, and strived to speed up my install despite rainy conditions - and were very prompt in responding to my questions/concerns. Thanks to Yorick, David, Shane, Kendall, and Alan.Highly recommended.
If you're reading this, you've probably entered the rabbit hole of getting solar quotes and wondering why the price is so extreme vs another. No need to look any further. Reviewers have saved you the hassle! MC electrical were exceptional to deal with pre sales and post install. They provide awesome quality all round (product and customer service!). Thanks Brady and Shane for your services. It's obvious Mark C wants the best for his customers too, with the extra effort he goes to with his videos and knowledge sharing.
MC Electrical were exceptional to deal with, from the first engagement over the phone, through to the initial sales consultation with Yorick which was informative, professional and consultative.They listened and provided some great advice around pros and cons of various options, their sales collateral was excellent and the actual engagement and installation process was seamless and professional.Mark has obviously built a great team culture, all of his staff are professional, courteous and obviously passionate about what they do.I did a lot of research before choosing MC Solar and I couldn’t have been happier with my decision. They are an exceptional business and I’ve already referred others to them based on my experience.Mark (Annerley, June 2023 install)13.3kw Canadian Solar panels10kw Fronius Hybrid Inverter
MC Electrical have just installed a 13 kWh system at our house and I cannot recommend them highly enough.From the initial sales consultation to the pre install site visit by Alan and then the scheduling of the installation by the office staff to the actual installation by Alan and his team today, they all went above and beyond what was necessary to make the experience as easy as possible.It is rare to find diligent and efficient and professional "old school" service nowadays and MC Electrical have it in spades.If you want a solar system of the best quality installed by professionals then you need to contact MC Electrical.
Was referred to MC by a friend who is getting work done, outstanding work, I had to get some extra switchboard work done as it was an old house. Professional and Neat installation, they have a good back-end support and set everything up for you.I have an EV and they handled putting in the charger etc, Not the cheapest but I went with them because I heard they were end too end great installers and not some cowboys, I wanted to make sure I get some back up service if anything goes wrong... which from what I have seen shouldn't. From the installers to the Office staff, big thumbs up.They also thing outside the box if there is something that needs to be changed on your installation.
MC Electrical installed a BYD battery (16.6 kWh), Fronius Symo GEN 24 8.0 Inverter and Wattpilot home 22kW EV charger on 18th September.The whole process from initial contact to installation and commissioning was very professional. I was kept fully informed throughout.Ben was very helpful with my requests for information and providing quotes for a few options.Shane (electrician), Jin and Stephan (apprentices) did a neat job replacing the existing inverter with the new one, installing the battery (connecting to my existing solar panels) and EV charger.A big thank you to Shane for returning promptly to track down a faulty isolation switch on the EV charger which was faulty on one phase.The system is performing very well.If you are looking at installing a PV system, battery or EV charger I recommend you give MC Electrical the opportunity to assist you.
I recently had an issue with connecting to my solar system due to a change in home internet. MC Electrical jumped onto it straight and resolved the issue within a couple of days of me reporting the issue. Their after-sales service support is second to none. A massive shout out to Dane and Brooklyn for their outstanding customer service and urgency to resolve the issue which was caused by a faulty dongle. Well done MC Electrical. You guys rock!
MC Electrical is absolutely amazing! Their sales team is top-notch, demonstrating excellent knowledge and expertise. The company's communication is outstanding, keeping me informed every step of the way. The traddies who handled the installation were not only respectful, but also completed the job quickly and efficiently. They took great care in leaving the site neat and tidy. I can't recommend MC Electrical enough!
MC Electrical installed our 11kwh solar system and they did a brilliant job.The workmanship is to a very high standard and the staff are friendly and helpful. After service care is also fantastic.There was a little bit of confusion as to where exactly on the roof the panels were to be installed due to a last minute panel orientation change. I wasn't happy with the end result and MC electrical sent staff around to assess and moved a large section of panels that would have been at significant cost to them. Most companies would have walked away and it's an absolute credit to their service.Thanks MC electrical, I wouldn't look anywhere else - you get what you pay for.
Great company. They aren't the cheapest but you get what you pay for so for an investment like solar you want to use someone you can trust. We installed solar using MC Electrical in 2022 and the before, during and after support is great. Strongly recommend using them.
Honestly, I am very appreciative of these guys. No fault of their own, my system was much more complicated than most jobs, including 3 phase meter upgrades for my business. They helped me with Energex and went above and beyond to make sure my solar system was connected and working. They were easy to talk to and always answered my questions both on-site and over the phone. This is my first time installing solar, and it can be a headache trying to sift through to find the right provider but boy am I glad to have found these guys. Highly recommend and thank you for the support.
From our initial chat with Nicole through to Shane and the team that installed our new solar, the entire MC Electrical team have been an absolute pleasure to deal with. We are very happy with our new solar and helping do our part for the planet. I would recommend them to any who wants to get solar!Thanks again 😊
A+++++ MC Solar & Electrical have exceeded my expectations. I had a 5KW system installed and it has been excellent. From the initial enquiry to quote, to installation and follow up, they have been very professional, prompt and reliable. Product and workmanship is second to none! They even rang me up a few weeks after the installation to check that everything including the solar wifi system monitoring has been going well. My power bills have dropped from over $1200 to below $200 per quarter after the installation! WOW, I'm very happy. I would recommend Mark and his team to anyone who wants good reliable service at a competitive price. Thank you again :)I was so happy I added another 10KW system after 6 years with the original (still going strong 💪) now I’ve got 15KW in total, the job done was excellent as before! Thanks again 😉
They did a amazing job recently installing our solar panels, couldn't be more happier with the outcome. Also the team of guys who came out were very professional, clean after installation, easy to communicate with and can tell they are all good friends :) would definitely recommend them to others. Thank you guys!
MC Electrical state that one of their goals is excellent customer service and support. This customer focus is very evident even in just the nice little additions that they add. Post sales support has been excellent. I highly recommend this very professional crew, as I know you will always be very happy with the result.
MC Electrical are without a doubt a fantastic company to deal with. Unbelievable customer service and very high quality work. If you are looking for a no fuss, high quality solar installer, don't look elsewhere. These guys are very reliable and after-sales support is stellar.
I was recommend by my sister to use MC Electrical to install my solar system and i was very happy from the start to the end of the job. The boys that install the system was with friendly and left my place tidy after the job was done. I highly recommend MC Electrical. To all the team at MC Electrical thank you for a great job.Belinda Smith
Finally we made the decision to get a solar system and chose MC Electrical from 3 quotes and are so glad we did. We were very apprehensive as we are not "technically minded" but they explained everything very clearly from quotation, through the installation process and how to set up the inverter. We are now looking forward to our next electricity bill ! Happy to recommend.
These guys are champions! - they helped us out with a pesky roof leak.They got onto it in a flash and reconnected our solar app to our new wifi router. We would highly recommend them to anyone, they understand great customer service. We are glad we chose them as our solar provider.
The team at MC Solar & Electrical have been a joy to work with from start to finish. Highly professional, knowledgeable and friendly service. Very clean and neat installation. Nothing was to much trouble. Our install required an additional work by Energex and several additional visits to connect the service was provided promptly to ensure minimal delay.Very happy with the system and service provided.
I had a long technical talk with Mark today about Solar in general. Even though I am not from Qld., and can't purchase from him, I am mightily impressed by his knowledge and very appreciative of his advise.He has direct contact with Fronius in Austria and is thus very up to date with their products. Part of his advise was to use Solar Analytics in order to find accurate information about my consumption and what I would expect to save.I especially like his review videos and will now be saving money by not purchasing Enphase Microinverters or Solar Edge Optimisers. In my case, there is little to no shade and would not benefit from the added expense of these two porducts. Money I can now put towards a larger solar panel array. So thank you very much Mark.
Over 3.5 years ago MC Electrical installed a 6.54kW system (Sunpower panels & Fronius inverter with SmartMeter) at my house and it hasn’t missed a beat! I still highly recommend MC Electrical to family & friends.
MC Electrical’s installers were very professional, prompt and completed the install quicker than they had advised. The quotation process was excellent, no-nonsense and had no hidden surprises or exclusions.Cannot recommend them enough.
after much research i chose MC electrical for our 5kw system (solar Edge and Qcell) installation 4years ago... the team has been professional prompt and courteous. one panel failed and the inverter itself failed on separate occasions- they are onsite within 48hours from first call, and replacements installed within 2 weeks even during COVID, all without me having to chased them up... I have since recommended them to many people and at least 4 household I know of chose MC Electrical and are still very happy. One of those installation had an waterproofing issue which was discovered one Saturday afternoon in the rain - someone was there within 2 hours to do a temporary fix and the owner called my friend on the same Saturday to apologies and whole situation rectified by Tuesday - Human error inevitably occurs- how you deal with it defines you - this company sets an example for others to follow!!!
Team was great to deal with from start to finish. Explained all of the options and provided quotes on all of these to inform my decision on which system and components. Pricing was good and communication has all been great during the whole process. Installation went well and the team fully cleaned up afterwards so very happy.
If there was a 10 star rating they would have got that. Highest praise for all the team at MC Solar, real professionals quick always responsive and I am over the moon or should I say sun with the installation. Only possitives!!!!
They've done two solar installations for me over the years and both have been exceptional. Excellent service from the office team, onsite work is professional and high quality. They have obvious pride in their work and do the little touches to make the install really seamless into the property.After sales service and support when a third party piece failed after a couple years has been 100%. Reinforced the value of getting MC to do the install. Did not hesitate to have them do our new place, and recommend them to everyone who's looking for Solar.
I did plenty of research before choosing an installer. MC Electrical really stood out from the pack. Now I have my new system in place and they have lived up to my expectations. Staff all knew their stuff and promptly helped me with any queries I had. I'm now a bit of a solar nerd checking my production and usage on the laptop. Brilliant.
I am aware a lot of people are having trouble with their solar retailers. I suspect its the nature of the industry with its race to the bottom (price). MC Electrical were not the cheapest, however now i can see why they weren't. Very sophisticated customer experience processes, they were patient with the covid delays and when it was time to install they did it in one morning, beautifully neat job.